Snap Stay

Privacy Policy

Last updated: June 26, 2026

SnapStay ("we", "our", or "us") is operated by Martin Lefrancq. This Privacy Policy explains how we collect, use, and protect your personal information when you use the SnapStay mobile application.

1. Information We Collect

We collect the following types of information:

Account information: name, email address, profile photo
Listing information: property details, photos, videos, location
Booking information: check-in/check-out dates, payment amounts
Payment information: processed securely by Stripe — we never store card details
Usage data: app interactions, views, searches
Device information: device type, OS version, push notification token

2. How We Use Your Information

We use your information to:

Create and manage your account
Process bookings and payments
Send booking confirmations and notifications
Display your listings and profile to other users
Improve the app and fix issues
Comply with legal obligations

3. Information Sharing

We do not sell your personal data. We share information only with:

Stripe: for payment processing
Firebase (Google): for database, authentication, and file storage
Cloudflare: for video hosting
Other users: your public profile, listings, and reviews are visible to other SnapStay users

4. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to certain processing activities
Data portability

To exercise these rights, contact us at privacy@snapstay.app.

6. Push Notifications

With your permission, we send push notifications for booking updates, messages, and promotional offers. You can disable notifications at any time in your device settings.

7. Children's Privacy

SnapStay is not intended for users under 18 years of age. We do not knowingly collect personal data from minors.

8. Security

We use industry-standard security measures including encryption in transit (HTTPS) and secure storage via Firebase. Payment data is handled exclusively by Stripe and never stored on our servers.

9. International Transfers

Your data may be stored and processed in the United States and the European Union via our service providers (Google Firebase, Stripe, Cloudflare). These providers comply with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email. Continued use of SnapStay after changes constitutes acceptance of the updated policy.

11. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at:

privacy@snapstay.app